NetFortris + Fonality
Partially Degraded Service

About This Site

We build trust through transparency.

We take our responsibility as your business phone system provider very seriously. Having service disruptions is part of every service-based business, and we're proud of our track record on this, but just as important is your chosen vendor's response when a there is a problem. Have you ever called a phone company to complain about an outage, only to get the distinct impression you're being lied to, or that your vendor is playing "the blame game" by pointing to something else as the problem? We don't do that at Fonality. If we have a problem, we tell you about it, and we're so committed to being honest and taking responsibility that we publish our uptime and complete breakdown per type of service on a public website for everyone to see - our employees, our customers, and our competitors - shining a light on something that has traditionally been veiled in darkness. So instead of just hearing a sales person say, "we're great, hardly ever have outages," you can see for yourself and check our history, and sign up for real-time alerts.

HUD Classic desktop application Operational
HUD Mobile Operational
Voice Services for USA Operational
Voice Services for Australia/New Zealand Operational
Control Panel Access for Moves/Adds/Changes Operational
Video Collaboration Operational
Paperless Fax Operational
CRM Link Operational
Voicemail to Email Operational
Scheduled Reports Operational
Technical Support Operational
ftp.pbxtra.com Operational
CDR/ACD reports in control panel Degraded Performance
HUDweb Operational
Zipwhip Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 27, 2017

No incidents reported today.

Apr 26, 2017
Resolved - Our Systems/NOC Dept. has resolved the issue.
Apr 26, 13:35 CDT
Identified - Our Systems/NOC Dept. has identified and is currently troubleshooting the issue. (Customers who attempted to contact technical support may have experienced difficulty over the past 10 minutes, the server ID authentication system should now be working as intended)
Apr 26, 12:47 CDT
Investigating - We received reports that some customers are encountering partial Control Panel degradation. Our Systems/NOC Dept. is currently investigating.
Apr 26, 12:36 CDT
Apr 25, 2017

No incidents reported.

Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.