NetFortris + Fonality
All Systems Operational

About This Site

Hurricane Irma Update: We do not expect impact to our systems as a result of this storm. Customers who plan to be impacted by the expected path of this storm should visit our FAQ page for help preparing your phone system with features such as call forwarding and setting up your auto attendant message. As always, you can reach out support team at 866.366.2548 for technical assistance. Our support reps are standing by to assist our customers any way we can to help you prepare. Stay safe!


We build trust through transparency.

We take our responsibility as your business phone system provider very seriously. Having service disruptions is part of every service-based business, and we're proud of our track record on this, but just as important is your chosen vendor's response when a there is a problem. Have you ever called a phone company to complain about an outage, only to get the distinct impression you're being lied to, or that your vendor is playing "the blame game" by pointing to something else as the problem? We don't do that at Fonality. If we have a problem, we tell you about it, and we're so committed to being honest and taking responsibility that we publish our uptime and complete breakdown per type of service on a public website for everyone to see - our employees, our customers, and our competitors - shining a light on something that has traditionally been veiled in darkness. So instead of just hearing a sales person say, "we're great, hardly ever have outages," you can see for yourself and check our history, and sign up for real-time alerts.

HUD Classic desktop application   Operational
HUD Mobile   Operational
Voice Services for USA   Operational
Voice Services for Australia/New Zealand   Operational
Control Panel Access for Moves/Adds/Changes   Operational
Video Collaboration   Operational
Paperless Fax   Operational
CRM Link   Operational
Voicemail to Email   Operational
Scheduled Reports   Operational
Technical Support   Operational
ftp.pbxtra.com   Operational
CDR/ACD reports in control panel   Operational
HUDweb   Operational
Zipwhip   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2017

No incidents reported today.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Between 14:25 – 14:35 PST, a small subset of hosted Customers experienced a voice outage that would have limited the availability of voice services. The outage has been resolved by Engineering.
Sep 14, 16:25 CDT
Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.

Sep 6, 2017

No incidents reported.

Sep 5, 2017

No incidents reported.