NetFortris + Fonality
All Systems Operational

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HUD Classic desktop application Operational
HUD Mobile Operational
Voice Services for USA Operational
Voice Services for Australia/New Zealand Operational
Control Panel Access for Moves/Adds/Changes Operational
Video Collaboration Operational
Paperless Fax Operational
CRM Link Operational
Voicemail to Email Operational
Scheduled Reports Operational
Technical Support Operational
ftp.pbxtra.com Operational
CDR/ACD reports in control panel Operational
HUDweb Operational
Zipwhip Operational
FaxLync Operational
Comm-unity Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 20, 2020

No incidents reported today.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020
Completed - The scheduled maintenance has been completed.
Jan 14, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:48 CST
Scheduled - Netfortris shall be performing a maintenance on NexFon/Comm-unity (C-Y) Platform.

NexFon/C-Y customers may experience voice service degradation during the maintenance period.
Jan 14, 13:06 CST
Jan 13, 2020

No incidents reported.

Jan 12, 2020
Resolved - This incident is now resolved
Jan 12, 15:32 CST
Investigating - Fonality CP & HUD is down for all platform versions, Pbxtra & Trixbox, as well as all Comm-unitY services including voice. (Legacy Fonality voice is okay). We are currently investigating this issue.
Jan 12, 14:25 CST
Jan 11, 2020

No incidents reported.

Jan 10, 2020
Completed - The scheduled maintenance has been completed.
Jan 10, 03:02 CST
Scheduled - Scheduled Maintenance - Comm-unitY Reporting Migration

Netfortris has scheduled a migration of Comm-unitY’s reporting. During this activity, users of Comm-unity platform might experience loss of service/functionality.

All services should resume normal functionality at the end of the activity.
Jan 9, 13:49 CST
Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020
Resolved - This problem has been resolved and optimal performance has now restored.
Jan 7, 12:17 CST
Investigating - We are currently investigating instances of intermittent degraded HUDweb performance.
Jan 7, 11:21 CST
Jan 6, 2020
Resolved - This issue has been identified and a fix was implemented. It is recommended that users log out of the HUDweb application and log back in to ensure full functionality is properly restored.
Jan 6, 13:12 CST
Update - We are continuing to investigate this issue.
Jan 6, 12:26 CST
Investigating - We have identified an issue that affects many of our HUD Web users, specifically with regard to HUD Web features. We are aware of the issue and we're working on it.
Jan 6, 12:24 CST