NetFortris + Fonality
All Systems Operational

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HUD Classic desktop application Operational
HUD Mobile Operational
Voice Services for USA Operational
Voice Services for Australia/New Zealand Operational
Control Panel Access for Moves/Adds/Changes Operational
Video Collaboration Operational
Paperless Fax Operational
CRM Link Operational
Voicemail to Email Operational
Scheduled Reports Operational
Technical Support Operational
ftp.pbxtra.com Operational
CDR/ACD reports in control panel Operational
HUDweb Operational
Zipwhip Operational
FaxLync Operational
Comm-unitY Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021
Resolved - This incident has been resolved.
Jul 17, 14:02 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 13:25 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 13:01 CDT
Investigating - We have identified an issue that seems to affect a small subset of public cloud customers. This may also be impacting HUDweb. We are aware of the issue and we're working on it.
Jul 17, 12:33 CDT
Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021
Completed - The scheduled maintenance has been completed.
Jul 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 03:02 CDT
Scheduled - A network device will be upgraded. CDR and Control Panel services will be interrupted for up to 15 minutes during this time.
Jul 12, 17:31 CDT
Jul 13, 2021

No incidents reported.

Jul 12, 2021
Resolved - This incident has been resolved.
Jul 12, 12:47 CDT
Investigating - We are currently having an issue with our voice service affecting a small subset of customers. We are aware of the issue and are investigating.
Jul 12, 10:39 CDT
Jul 11, 2021

No incidents reported.