Outbound Call Failure for AU
Incident Report for Fonality
Resolved
This incident is now resolved. We are expecting outbound services to be fully restored.
Posted Mar 16, 2020 - 17:20 CDT
Update
Some of the outbound services have been restored. We are continuing to work with our local carrier to restore full service.
Posted Mar 16, 2020 - 00:22 CDT
Identified
We have identified an issue of outbound call failure, no audio, for AU customers using the Fonality hosted platform. Our engineers are investigating. We'll provide an update once information becomes available.
Posted Mar 15, 2020 - 21:30 CDT
This incident affected: Voice Services for Australia/New Zealand.